1.
Refunds &
Returns
Our policy lasts 30 days on
most unopened products. If 30 days have passed from the delivery
date, we, unfortunately, can’t offer you a refund or exchange. To be
eligible for a return, your item must be unused and in the same condition that
you received it. It must also be in the original packaging. To complete your
return, we require a receipt or proof of purchase.
No returns, refunds or exchanges on
any products not able to be sold because of any causes beyond the control of
either party, including but not limited to, acts of God, weather, war, civil
unrest, strikes, lockouts, riots, insurrection, terrorist attacks, government
regulatory actions, acts or decrees of governmental or military bodies, fire,
casualty, flood, earthquake, or any other force majeure event.
No refunds on any vaping products.
1.
Refunds (if applicable)
Once your return is received and
inspected, we will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or rejection of your
refund. If you are approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or original method of
payment in 3-7 business days. Please note,
we do not offer refunds on wholesale orders.
2.
Refund issues (if applicable)
If you haven’t received a refund
yet, first check with your bank. It may take some time for processing
before your refund is officially posted. If you’ve done all of this and
you still have not received your refund yet, please contact us at sales@leafywell.com.
3.
Sale items (if applicable)
Only regular-priced items may be
refunded; unfortunately, sale items cannot be refunded.
4.
Exchanges (if applicable)
We only replace items if they are
defective or damaged. If you need to complete an exchange, send us an
email at sales@leafywell.com and
send your item to: Fulfillment Center – 8032 Lakepointe Dr, Plantation, Fl
33322.
5.
Gifts
If the purchased item was marked
as a gift and shipped directly to you, you’ll receive a gift credit
for the value of your return. Once the returned item is received, a gift
certificate will be emailed to you.
If the purchased item wasn’t
marked as a gift, the amount will be refunded to the buyer’s credit
card or original method of payment.
6.
Shipping
To complete
your return, mail your product(s) to: Fulfillment Center – Fulfillment
Center – 8032 Lakepointe Dr, Plantation, Fl 33322, USA. Depending on
your location, the shipping times may vary.